I wont lie and deny that one of my biggest dreams is being financially comfortable. If given the choice, I would be rich enough to be able to send all my kids to college, to have a nice house, to be able to get a new car every once in awhile. But one of the bigger wishes that people sometimes overlook is being successful enough, important enough, and knowledgeable enough to make a difference.
A friend and I were complaining to each other today that our respective offices were sometimes run shabbily. Its not necessarily anyone's fault; it's more like we have ideas that could make the place run smoother, more efficiently, just overall better.
For instance, I got a request today to resend a couple of applications to the library sciences department that I sent over 6 months ago. Now, I dont mind doing it, and it doesnt take a whole lot of time out of my already not-busy work schedule. All I do is go into the imaging system, print out what I did, and send it on through intercampus mail. But, if the department learned how to use the imaging system that everyone has access to, but only we (student records) use, they could just print out these graduate applications packets. What COULD take 5 minutes instead takes two days.
Now, the people I work with are not stupid people. (Well, not all of them.) They probably have realized that these little problems, and a few ginormous ones, could be solved with a little bit of planning, and perhaps some policy changes. But they have been convinced that this is how things are, for better or worse.
It seems often that a lot of the wrong things are paid attention to, here. The head of my department, for one, chooses to try and make things better by instituting more and more rules to try and make us more professional. I guess her opinion is that if we are professional, things will just fall into place. (One of this person's major points at a recent department-wide meeting was dress code. I understand the point, but dont we have bigger problems? If you've read my blog before, you probably know my argument AGAINST being more and more professional, anyways.)
Now, just to drive in the point, here are a few problems that my office has, from my eyes.
*Lack of attendance- Today, for instance, two people are out, one person left at noon, and one person got here at 10:30. This is very normal.
*Lack of responsibility- I had a complaint today, that a bunch of files were ready to be worked, but COULDNT be worked, because important parts of the file were not scanned. I had persnally been waiting with these files in my inbox for about a month. When my boss went down to the scanning supervisor to let her know the problem, the supervisor maintained that she thought they HAD been scanned, and that something was wrong with the system. My only problem with this is that I know the lady in charge of scanning has been here about 18% of the time lately, and her supervisor is notorious for blaming everything but her own people for mistakes. "If you couldnt find the file in the system, instead of complaining about how we scanned it, why didnt you come down here and do it yourself?" I hate to sound petty, but its not my job to be Inspector Fuckin Clouseau and spend the majority of my day trying to get someone else's job done.
*Lack of Campus-wide education- There is a HUGE occurrence here of every department getting transferred calls that don't apply to whatever they do. WE get calls for Academic Advising, Academic Advising gets calls for the Registrar, the Registrar gets calls for Housing. What's everyone's answer to this? "Yeah, I hate that."
You know what, that's my major complaint about the entire thing. Why is it that when everyone sees a problem, they kind of grin and bear it? These things can be solved! Its very simple to say "Hey, you know how you did this, you should do this instead, and it would save everyone time and frustration." Everytime something gets done wrong, it seems like we want to assign blame quickly, and get it off of our respective desks, rather than try to avoid it again. And you know who suffers? The students. Us. Everyone involved.
Now, I really absolutely am not absolving myself from any of these thigns. As Ive said before, Im not a quality worker. A lot of my excuse is that Im just doing what seems to be protocol, but its working harder than that that makes a person great.
This has turned into a big TWU complaint, but I think my original point is still here. Can you imagine going into work at someplace where the everyday peon can make a suggestion that is listened to wholeheartedly? Where, even though a policy is set, someone can feel comfortable suggesting a new one?
Author's Note: I find, more and more, that my writing is sort of idealist. We deserve to wish for the best, though, dont we? I think so. I havent yet given up on shouting at the world: "Shake things up! We can make this place great!"